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  1. Core ReactOS
  2. CORE-14157

Avast! Free Antivirus 17.9.3761.0 offline installer causes BSOD BAD_POOL_CALLER

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      At first to get working the installer, I set the next registry values:

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ProductOptions\ProductSuite from "Terminal Server" to empty value and ProductOptions from "ServerNT" to "WinNT" (the same as in XP);

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ReactOS\Settings\Version\ReportAsWorkstation from "0" to "1".

      Next I install the File System Filter Manager Driver (fltmgr) from Windows Server 2003 SP2 iso:

      1. Extract fltmgr.sys from \I386\FLTMGR.SY_ to %SystemRoot%\system32\drivers and fltmgr.inf from \I386\FLTMGR.IN_ to %SystemRoot%\inf by any archiver.
      2. Go to the %SystemRoot%\inf folder, right click on fltmgr.inf and left click on "Install" for adding a needed values to the registry.
      3. Run Regedit, go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fltmgr and set Start from "0" to "1".
      4. Reboot.

      After these steps the fltmgr driver works correctly and Avast installation is possible.

      But the antivirus can't install correctly anyway. At the finish of setup the installer causes BSOD and after the force reboot the system can't load the boot drivers installed by Avast (see screenshots), although the system boots succesfully. It is reproducible only if install the program in normal boot mode.
      If install it in debug mode, at the finish of setup the system hangs(see debug_installation.log), and after the force reboot, the system can't boot at all (after_reboot screenshot). Appears an critical VM error and a VM is becoming non-usable (VBox.log). Helps only restoring a VM from a snapshot to the previous state or making a clear ReactOS installation.

      Attachments

        1. after_reboot.png
          after_reboot.png
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        2. avast.log
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        3. Avast-new.log
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        4. debug_after_reboot.log
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        5. debug_installation.log
          135 kB
        6. VBox.log
          91 kB
        7. VirtualBox_ReactOS_29_12_2017_18_13_07.png
          VirtualBox_ReactOS_29_12_2017_18_13_07.png
          45 kB
        8. VirtualBox_ReactOS_29_12_2017_18_37_25.png
          VirtualBox_ReactOS_29_12_2017_18_37_25.png
          42 kB
        9. VirtualBox_ReactOS_29_12_2017_18_42_26.png
          VirtualBox_ReactOS_29_12_2017_18_42_26.png
          2 kB
        10. VirtualBox_ReactOS_29_12_2017_18_42_33.png
          VirtualBox_ReactOS_29_12_2017_18_42_33.png
          2 kB
        11. VirtualBox_ReactOS_29_12_2017_18_42_41.png
          VirtualBox_ReactOS_29_12_2017_18_42_41.png
          2 kB

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              bug zilla Bug Zilla
              Oleg Dubinskij Oleg Dubinskiy
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