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  1. Core ReactOS
  2. CORE-18239

BSOD 0x50 - Real Player 16

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Details

    • Bug
    • Resolution: Cannot Reproduce
    • Major
    • None
    • None
    • None

    Description

      ReactOS 0.4.15-x86-dev (Build 20220701-0.4.15-dev-4872-g8a3db97) (Commit 8a3db976a21f5378b4c840219f668404bdf852b1)
      Software: Realplayer 16: http://cache-download.real.com/free/support/win/RealPlayer16.exe

      __

      When starting Replayer 16 (often, but not always) or when clicking on "realPlayer" (always) main menu, generates a crash due to a faulty
      cdpl3210.dll (catched by Dr Watson), followed by a BSOD 0x50.
      Attached the screenshot before crash and the debug log.
       
      The log that brings the BSOD points to a fault on win32k.sys
       

          *** Fatal System Error: 0x00000050                        (0xFEEEFF2A,0x00000000,0xF6B15386,0x00000000) 
       Driver at fault: 
       ***    win32k.sys - Address F6B15386 base at F6A89000, DateStamp 62c06984 
       .  Entered debugger on embedded INT3 at 0x0008:0x8058D447. kdb:> bt Eip: <ntoskrnl.exe:18d448 (sdk/lib/rtl/i386/debug_asm.S:56 (RtlpBreakWithStatusInstruction))> Frames: <ntoskrnl.exe:8c8f5 (ntoskrnl/ke/bug.c:1066 (KeBugCheckWithTf))> <ntoskrnl.exe:8ce5f (ntoskrnl/ke/bug.c:1413 (KeBugCheckEx))> <ntoskrnl.exe:bc110 (ntoskrnl/mm/ARM3/pagfault.c:2053 (MmArmAccessFault))> <ntoskrnl.exe:f36b8 (ntoskrnl/mm/mmfault.c:251 (MmAccessFault))> <ntoskrnl.exe:14f6c4 (ntoskrnl/ke/i386/traphdlr.c:1369 (KiTrap0EHandler))> <ntoskrnl.exe:36ae (:0 (KiTrap0E))> <win32k.sys:8c381 (win32ss/user/ntuser/window.c:2905 (co_UserDestroyWindow))> <win32k.sys:9c2fa (win32ss/user/ntuser/object.c:773 (UserDestroyObjectsForOwner))> <win32k.sys:1f1ec (win32ss/user/ntuser/main.c:780 (ExitThreadCallback))> <win32k.sys:1ff1b (win32ss/user/ntuser/main.c:896 (Win32kThreadCallback))> <ntoskrnl.exe:120e3a (ntoskrnl/ps/kill.c:747 (PspExitThread))> <ntoskrnl.exe:1213be (ntoskrnl/ps/kill.c:1021 (PspTerminateThreadByPointer))> <ntoskrnl.exe:1218a2 (ntoskrnl/ps/kill.c:1253 (NtTerminateProcess))> <ntoskrnl.exe:3fe5 (:0 (KiSystemCallTrampoline))> <ntoskrnl.exe:1506f3 (ntoskrnl/ke/i386/traphdlr.c:1840 (KiSystemServiceHandler))> <ntoskrnl.exe:3e2f (:0 (KiFastCallEntry))> <ntdll.dll:10181> <kernel32.dll:11b0d>

       
       
      Best regards,
       
      Simone
       

      Attachments

        1. image-2022-07-08-15-34-33-687.png
          74 kB
          simonelombardo
        2. ReactOS_crash.log
          246 kB
          simonelombardo
        3. ROS-screen0.webm
          686 kB
          KRosUser

        Issue Links

          blocks

          Bug - A problem which impairs or prevents the functions of the product. CORE-19607 REGRESSION : Unhandled exception while installing Real Player 16

          • Major - Major loss of function.
          • Resolved

          Activity

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              Unassigned Unassigned
              simonelombardo simonelombardo
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              Dates

                Created:
                Updated:
                Resolved: