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  1. Core ReactOS
  2. CORE-17060

USB key (Guardant Stealth III) driver fails to install

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    Details

    • Type: Bug
    • Status: Untriaged
    • Priority: Major
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: Drivers: USB
    • Labels:
    • Environment:

      Host: Windows 10 pro x64 1909 (msdn), VirtualBox 6.1.6

      Description

      USB key in device manager is displayed with a question mark / unable to install driver.

      in settings virtualbox threw usb-key into virtual machine
      usb-for.png

      installed the latest nightly build
      reactos-bootcd-0.4.15-dev-272-g240f673-x86-gcc-lin-dbg.iso

      "inserted" cd with drivers:
      drv.iso

      after boot reactros via device manager, I saw a "usb key" with a question mark
      key.png

      tried to install drivers manually with cd drv.iso
      (unpacked https://download.guardant.ru/drivers/current/GrdDrivers-x86.msi)
      inst-drv.png

      when trying to install drivers, a window appeared with the inscription
      "failed to install this equipment"
      err.png

      during installation of drivers the is no messages in the serial port log

      The driver installation attempt was repeated three times (with the virtual machine turned off). The results are the same (reproduced).

      -
      in the "device manager" microsoft windows the device is called an "input device"
      ms1.png
      It looks like special drivers are not required.
      ms2.png

        Attachments

        1. drv.iso
          4.25 MB
        2. err.png
          err.png
          44 kB
        3. image-2020-05-19-21-20-19-477.png
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        4. image-2020-05-19-21-30-54-068.png
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        5. image-2020-05-19-21-38-11-205.png
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        6. image-2020-05-19-21-40-47-453.png
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        7. image-2020-05-19-21-41-44-605.png
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          12 kB
        8. image-2020-05-20-07-46-09-489.png
          image-2020-05-20-07-46-09-489.png
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        9. image-2020-05-20-07-47-32-709.png
          image-2020-05-20-07-47-32-709.png
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        10. image-2020-05-20-07-48-21-411.png
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        11. image-2020-05-20-07-49-05-507.png
          image-2020-05-20-07-49-05-507.png
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        12. image-2020-05-20-07-49-28-564.png
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        13. image-2020-05-20-07-49-56-813.png
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        14. image-2020-05-20-07-51-36-909.png
          image-2020-05-20-07-51-36-909.png
          51 kB
        15. image-2020-05-20-09-06-17-474.png
          image-2020-05-20-09-06-17-474.png
          32 kB
        16. image-2020-05-20-09-06-29-462.png
          image-2020-05-20-09-06-29-462.png
          34 kB
        17. image-2020-05-20-09-06-51-998.png
          image-2020-05-20-09-06-51-998.png
          34 kB
        18. image-2020-05-20-09-07-00-762.png
          image-2020-05-20-09-07-00-762.png
          63 kB
        19. image-2020-05-20-09-07-26-540.png
          image-2020-05-20-09-07-26-540.png
          57 kB
        20. image-2020-05-20-09-07-35-238.png
          image-2020-05-20-09-07-35-238.png
          52 kB
        21. inst-drv.png
          inst-drv.png
          56 kB
        22. key.png
          key.png
          54 kB
        23. ms1.png
          ms1.png
          15 kB
        24. ms2.png
          ms2.png
          19 kB
        25. ros.txt
          38 kB
        26. screenshot-1.png
          screenshot-1.png
          6 kB
        27. usb-for.png
          usb-for.png
          87 kB

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              • Assignee:
                bug zilla Bug Zilla
                Reporter:
                g_user g_user
              • Votes:
                2 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated: