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  1. Core ReactOS
  2. CORE-17060

USB key (Guardant Stealth III) driver fails to install

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Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Drivers: USB
    • Host: Windows 10 pro x64 1909 (msdn), VirtualBox 6.1.6

    Description

      USB key in device manager is displayed with a question mark / unable to install driver.

      in settings virtualbox threw usb-key into virtual machine
      usb-for.png

      installed the latest nightly build
      reactos-bootcd-0.4.15-dev-272-g240f673-x86-gcc-lin-dbg.iso

      "inserted" cd with drivers:
      drv.iso

      after boot reactros via device manager, I saw a "usb key" with a question mark
      key.png

      tried to install drivers manually with cd drv.iso
      (unpacked https://download.guardant.ru/drivers/current/GrdDrivers-x86.msi)
      inst-drv.png

      when trying to install drivers, a window appeared with the inscription
      "failed to install this equipment"
      err.png

      during installation of drivers the is no messages in the serial port log

      The driver installation attempt was repeated three times (with the virtual machine turned off). The results are the same (reproduced).

      -
      in the "device manager" microsoft windows the device is called an "input device"
      ms1.png
      It looks like special drivers are not required.
      ms2.png

      Attachments

        1. drv.iso
          4.25 MB
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        2. err.png
          44 kB
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        3. image-2020-05-19-21-20-19-477.png
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        4. image-2020-05-19-21-30-54-068.png
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        5. image-2020-05-19-21-38-11-205.png
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        6. image-2020-05-19-21-40-47-453.png
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        7. image-2020-05-19-21-41-44-605.png
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        8. image-2020-05-20-07-46-09-489.png
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        9. image-2020-05-20-07-47-32-709.png
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        10. image-2020-05-20-07-48-21-411.png
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        11. image-2020-05-20-07-49-05-507.png
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        12. image-2020-05-20-07-49-28-564.png
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        13. image-2020-05-20-07-49-56-813.png
          21 kB
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        14. image-2020-05-20-07-51-36-909.png
          51 kB
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        15. image-2020-05-20-09-06-17-474.png
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        16. image-2020-05-20-09-06-29-462.png
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        17. image-2020-05-20-09-06-51-998.png
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        18. image-2020-05-20-09-07-00-762.png
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        19. image-2020-05-20-09-07-26-540.png
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        20. image-2020-05-20-09-07-35-238.png
          52 kB
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        21. inst-drv.png
          56 kB
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        22. key.png
          54 kB
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        23. ms1.png
          15 kB
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        24. ms2.png
          19 kB
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        25. ros.txt
          38 kB
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        26. screenshot-1.png
          6 kB
          Stas'M
        27. usb-for.png
          87 kB
          g_user

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              Dates

                Created:
                Updated: