Details
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Bug
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Resolution: Unresolved
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Major
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None
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None
Description
After installing the program and reboot, the services of program (AAV_Guard.exe and AAV_Service_XP.exe) starts correctly and the virus database updates succesfully, but antivirus can't start the protection anyway.
I also installed the fltmgr driver from w2k3, but it doen't help for me.
There are two assertions in debug.log, which probably may cause a problem:
in ntoskrnl:
(../../ntoskrnl/mm/ARM3/virtual.c:3666) FIXME: Should remove the page from WS |
(the log full of this spam)
or maybe the antivirus drivers a2dix86.sys and a2util32.sys doen't work:
(../../ntoskrnl/mm/ARM3/sysldr.c:3025) ZwOpenFile failed for '\??\C:\Program Files\Ashampoo\Ashampoo Anti-Virus\a2dix86.sys' with status 0xc000003a |
(../../ntoskrnl/mm/ARM3/sysldr.c:3025) ZwOpenFile failed for '\??\C:\Program Files\Ashampoo\Ashampoo Anti-Virus\a2util32.sys' with status 0xc000003a |
but two other drivers (AAV_IFSXP32.sys and cleanhlp32.sys) loads correctly.
Download link: https://www.ashampoo.com/ashampoo_anti-virus_sm.exe
Tested with g0d308f4 (0.4.10-dev-7).